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AHCA Policy

PATIENT’S RIGHT TO REPORT COMPLAINTS
AND ABUSE

Regulation: 408.810(5)(a)(b)


    • To report a complaint regarding the services you receive, please call toll-free: (888) 419-3456 or (800) 955-8771 for the Florida Relay Service (TDD number). You can also submit a complaint online.
    • To report abuse, neglect, or exploitation, please call toll-free: Florida Department of Children and Families at (800) 962-2873.
    • To report suspected Medicaid fraud, please call toll-free: (888) 419-3456 / (800) 955-8771 Florida Relay Service (TDD number)